1. Who We Are
This website, https://msjewelrywholesale.com, is operated by M&S Jewelry Factory, based in Yiwu, Zhejiang, China. We manufacture stainless steel jewelry and handle wholesale and custom-order inquiries.
For privacy-related questions, contact sales02@msjewelry.cc.
2. Information We Collect
When you submit an inquiry, we collect the information you provide, including your name, email address, company or brand name, product references, estimated quantities, and customization requirements.
Our website also records technical information associated with submissions, including your IP address, browser information, submission time, and the page used to submit the inquiry.
3. How We Use Your Information
We use your information to respond to inquiries, prepare quotations, discuss designs and logo requirements, coordinate samples and orders, and maintain records of our communications.
4. Who Can Access Your Information
Your inquiry may be handled by the person receiving it or shared with relevant factory colleagues responsible for quotations, customization, production, or order follow-up.
We also use website hosting and email service providers to operate the website and deliver messages. Inquiry submissions are stored in our website database using Flamingo and sent to our business email.
Our team accesses inquiry information in China. Our service providers may process information in other countries.
5. Promotional Emails
We plan to offer optional emails about new products, collections, and special offers. Submitting an inquiry does not automatically subscribe you to these emails.
If you choose to subscribe, you may withdraw your consent at any time by contacting sales02@msjewelry.cc or following the opt-out instructions in our promotional emails. Opting out does not prevent us from responding to your inquiries or communicating about your orders.
6. Cookies and Tracking
We do not currently use visitor analytics or advertising tracking tools.
WordPress and supporting services may use cookies for technical functions such as administrator login and security. External websites linked from our website have their own privacy policies.
7. How Long We Keep Information
We retain inquiry information for as long as needed to respond, manage ongoing business discussions, and maintain relevant business records. Retention depends on whether an inquiry leads to an order, whether communication is ongoing, and any applicable recordkeeping requirements.
8. Your Choices and Requests
You may contact sales02@msjewelry.cc to request access to, correction of, or deletion of your personal information, or to stop receiving promotional emails.
We will handle requests in accordance with applicable law and may need to verify your identity. Certain records may need to be retained to meet legal obligations or resolve disputes.
9. Changes to This Policy
We may update this policy when our website or data-handling practices change. The latest version and update date will appear on this page.